Award: QQI Level 5 Component Certificates in Customer Services and Entrepreneurial Skills

Duration: January to May 2026, part-time, Thursday 9.30 to 12.45om and Friday 9.30am to 3.30pm.

Modules Included:

• Customer Service, 5N0972

• Entrepreneurial Skills, 5N1951

Course Requirements:

• It is recommended that participants have a good level of education and an interest in retail or administration.

• For those with English as a second language, a good standard of both written and spoken English is required.

  Progression Routes:

• The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to progress to or within employment.